Responsibilities: • Training, supervising, and evaluating employees. • Preparing employee work schedules. • Addressing employee disputes, questions, and concerns. • Ensuring all staff adhere to safety standards, company policies, and procedures. • Managing and accounting for all money-handling procedures. • Ordering, recording, and managing inventory. • Ensuring the shop is adequately stocked, clean, and visually appealing. • Motivating employees to reach sales goals and provide excellent customer service. • Handling customer complaints. Qualifications: • High school diploma/GED required. • Degree in business administration or a related field preferred. • Previous experience in a management or retail position. • Strong leadership and management skills. • Excellent communication skills, both verbal and written. • Good interpersonal and conflict resolution skills. • Basic knowledge of accounting. • Strong customer focus and decision-making skills.