Key Responsibilities:
1. Office Operations & Compliance:
o Oversee daily office operations, ensuring efficiency and productivity.
o Ensure compliance with insurance regulations and company policies.
o Manage customer accounts, renewals, and policy changes.
2. Customer Service & Relationship Management:
o Maintain strong relationships with clients and address their needs.
o Handle escalated customer inquiries and complaints.
o Ensure high standards of customer satisfaction.
Qualifications & Skills:
o Proven experience in insurance sales and office management.
o Strong leadership and team management skills.
o Excellent communication and customer service abilities.
o Knowledge of insurance products, policies, and industry regulations.
o Bachelor’s degree in business, finance, or a related field (preferred).
o Minimum 3-5 years of experience in insurance sales and management.