A Call Center Agent acts as the primary liaison between a company and its customers, handling high-volume inbound or outbound calls, emails, or chats. They are responsible for resolving inquiries, processing orders, troubleshooting issues, and maintaining high customer satisfaction, often by utilizing CRM systems to update customer records.

Responsibilities: • Handle incoming calls & customer inquiries • Provide assistance and support to clients • Maintain a professional and friendly tone • Follow up with customers when needed Qualifications: • Strong communication & interpersonal skills • Clear and articulate speaking style • Adaptability & problem-solving skills • Customer-oriented mindset • Major: Not specified • Degree: Not specified • Experience: 0–2 years (Call Center / Customer Service is a plus) • Age: Not specified • Gender: Not specified • Languages: Arabic (required) / English is a plus • Computer Skills: Basic computer skills

Interested candidates can send their CV by WhatsApp to: +961 70 044008