An IT Support Specialist provides technical support to end-users, troubleshooting and resolving hardware, software, and network issues to ensure smooth operations. Key responsibilities include installing and configuring hardware and software, performing system maintenance, managing user accounts, and assisting with IT-related tasks like onboarding new hires. The role requires strong communication skills to explain technical concepts to non-technical users and a proactive approach to maintaining system security and efficiency.

Responsibilities: • Provide first-level technical support to employees (hardware, software, network). • Install, configure, and maintain computers, printers, and another IT equipment. • Support in system updates, backups, and security monitoring. • Troubleshoot network connectivity and performance issues. • Maintain IT inventory and ensure proper documentation of assets. • Assist in implementing IT policies and security procedures. • Escalate complex issues to senior IT staff or external vendors when needed. Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field. • 1–2 years of IT support or system administration experience. • Knowledge of Windows/Linux OS, MS Office, and basic networking. • Familiarity with IT security principles and backup systems. • Strong problem-solving and communication skills. • Ability to work independently and as part of a team.

Details: • preferably living near Beirut • Working Hours: Monday to Friday 9 to 6 and Saturday from 9 to 2 Interested candidates can send their CV to +961 81 200 803