Responsibilities:
• Provide counseling, guidance, and case management support to vulnerable individuals and refugees.
• Assess beneficiaries' needs through home visits and field assessments.
• Respond to emergency cases and support the 24-hour helpline.
• Coordinate with lawyers, psychologists, and service providers for referrals and assistance.
• Follow up on individual cases and ensure appropriate support.
• Maintain accurate beneficiary records and update case management systems.
• Prepare monthly progress reports and update beneficiary lists.
• Coordinate with social workers, community partners, and relevant stakeholders.
• Participate in training sessions, meetings, and community activities.
• Ensure compliance with Caritas Lebanon's safeguarding policies and procedures.
Qualifications:
• Bachelor's degree in Social Work.
• 2–3 years of relevant professional experience.
• Good command of English and Arabic.
• Intermediate proficiency in Microsoft Word and Excel.
• Strong communication, writing, analytical, and negotiation skills.
• Ability to handle sensitive cases with professionalism and confidentiality.
• Flexibility to work occasionally outside regular hours or on weekends when required.